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You are here: Home / Newsletter Archives / COVID-19 Update From American Legacy Fishing & Outdoors

COVID-19 Update From American Legacy Fishing & Outdoors

March 19, 2020 By Tom Ashby 1 Comment

— UPDATE – 3/26/20 —

Notice: UPS has suspended guaranteed shipping dates effective March 26, 2020. This means that the arrival date of your package(s) may be subject to change.

As this is a UPS decision, please contact UPS at 1-888-742-5877 with any questions.

American Legacy Fishing will continue to ship packages promptly and continue to keep our customers informed of any changes.

From UPS – “Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments to any destination, at all service levels. As the effects of the Coronavirus impact our infrastructure, we will continue to seek guidance from local and national government entities regarding applicable regulations.”

Click Here for UPS details

FedEx has also suspended their money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective March 25, 2020 and until further notice.

As this is a FedEx decision, please contact FedEx at 1-800-463-3339 if you have questions.

From FedEx – “FedEx has suspended our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.”

Click Here for details FedEx details.


To Our Customers,
 
Well, I’ve been on this earth well over 70 years and what’s happening now is sure as hell something Dixie and I have never seen before. Given our age we’re “sheltering in” unless the fish are biting. If that’s the case we’re in the boat and out on the water. You know, fishing will cure just about anything or at least prevent a lot of bad stuff. I’d much rather be in the boat than in Walmart!
But being serious, this COVID-19 is scary stuff and we all need to take this seriously. I know all of you, like all of us here at American Legacy Fishing & Outdoors, have concerns regarding coronavirus (COVID-19). The health and safety of every customer, employee, and supplier is and will always be our first priority.
 
During this uncertain time we have taken steps to make sure our showroom, shipping and receiving, warehouse, and all other areas are sanitized and cleaned on a frequent schedule.  Disinfectant wipes and hand sanitizer are abundantly available to our employees.  Our staff is taking the care and cleanliness of your packages very, very seriously. 
 
As of tomorrow Friday, March 20, 2020 our showroom will be closed. BUT, You Can Order On-Line and we will, as always, ship your order the same day OR you can pick up your order curbside outside of our showroom. You can also phone in your order and we will ship that day OR you can pick up your order curbside outside of our showroom.  Those who want to pick up orders should call us at 1-812-402-6350 once they are outside of our showroom and we will bring your order out to you immediately.
 
Our stock is at an all-time high with all of the latest gear. As always, we are committed to making sure your order is processed and shipped the same day and that you have access to the best customers service available.
And in a very safe and sanitary way.
 
Folks, we’re all going to get through this. Together all of us in this wonderful country will beat this just like we’ve dealt with other threats in the past. Stay positive, expect the best, and sooner than later things will get back to normal.
 
We are only here because of your friendship, loyalty, and trust. We truly appreciate your support.
 
Thank you,
 
Tom Ashby – Founder
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Comments

  1. Leonel says

    July 12, 2020 at 2:00 pm

    If your looking for a reliable easy company to work with an good prices at that I suggest you look no further my wife order me the wrong slx combo an surprised me with it but only thing it was not the slx dc I called down to America legacy where I talked to a really cool guy named gavin explain my situation he sent me an email with return label an I sent just the reel back and just payed the difference an the other is on is way to me no hassle made it easy

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