Great Customer Service
I’m out of Clarksville TN and at least over the past five years, maybe more, I have made a trip or two up to your store, normally Dec-Feb and pick up and exchange a few rods, get new line, a few reels etc. (gettin restocked for the season and did so again this year) Each and every time I have been to your store the men behind the counter have been helpful, friendly, and knowledgeable about all of your products. I have appreciated their advice when I was torn between two close rod actions and they also have pointed out some new products that had just arrived that I had not seen. I’ve also observed a couple of times them explaining rod actions over the phone to a customer which is hard to do and they did a good job. Anyway, wanted you to know that my experiences have been A+. I really like your trade in program, and also hope to fish your KY tourney if work doesn’t get in the way. Hope you and your staff are doing well and have a great business year. Thanks.
John Watz
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