I just wanted to send you one last email thanking you for how nice and helpful your company has been. I have now sent three emails to you and they have all been responded to promptly and in a very helpful courteous manor. This was my first time shopping with this company and although the website gave me a few problems the faculty has been so nice! At first the reel I wanted was not visible on the website and you immediately put it up for me to order as backorder. Then when I was having trouble using the $25 dollar coupon, you gave me a good explanation of what the problem was and offered two reasonable solutions. I just called your store to order over the phone and I spoke with Adam. He was very nice and helpful and I had no trouble ordering through him. Because your staff has been so wonderful to work with I will definitely be ordering with your company again. It is so nice to speak with such pleasant people. Thank you again for all the help and I hope you have a wonderful day.
Sarah R. G.