I just wanted to thank Jacob and your entire team for the outstanding customer service I received in regards to a recent order. From the call informing an item was out of stock, to Jacob’s going through inventory while I was on the phone, this was an amazing customer service experience. I will definitely be a return customer and I recommend you give these guys a try, you won’t be disappointed!
Kurt W.
I live on the coast in North Carolina and do a great deal of fishing. I have dealt with many dealers of fishing products and have NEVER dealt with a company as friendly, helpful, knowledgeable, and that cared about “CUSTOMER SATISFACTION” than AMERICAN LEGACY. I purchased several combo’s from them, one of which was damaged, and when I contacted them, they immediately addressed my problem. They sent my return label, so there was no charge to me, and shipped me another combo while mine was en-route. Complete trust. I am VERY satisfied with this company, their high quality products and their prices are lower than any found my me. EXCELLENT CUSTOMER SATISFACTION. A permanent customer from now on.
Excellent Customer Service by Adam and the rest of the staff. I have traded in many rods and reels since 2012. They always have everything in stock or in rare instances can get it, if out of stock.. Have had a couple of imperfections with some of the NRX line. Rods were sent back and replaced immediately, never an issue. I highly recommend American Legacy’s trade program. well worth it on the Loomis and Shimano products.