Thanks for the prompt update on my order shipment, guys! It was a pleasure dealing with Adam and Graham in the Trade-In department. In this day and age, it's refreshing to deal with actual knowledgable employees, instead of being put on hold to listen to elevator music. Today is Friday, and I was given an expected delivery date of Monday. Now I can relax, kick back, and … [Read more...]
My hat’s off to you!
Adam, I have to say that my experience with you and American Legacy has been impressive. Aside from what I've observed from a consumer perspective since first patronizing American Legacy, my line of work provides exposure to a myriad of businesses, goods and services across the country as well. It's easy to distinguish quality and genuine customer service in the marketplace. … [Read more...]
Thanx Again! I will highly recommend you
Attention Brian, Received rods this morning, one of the end caps was missing, but, enough internal packing so there was no damage. It was a pleasure to talk to someone who knew the G. Loomis product line and made me feel comfortable with the rods I had chosen to match my type/style of fishing. Fast shipping, received rods in 4 days. The power and action are a perfect … [Read more...]
THANK YOU for all the help!
I would like to say thank you to everyone at American Legacy especially Jacob for all the help he did in getting me the rods I requested. The knowledge he had of the Gloomis Rods was unbelievable and the delivery was great in getting them to me for both tournaments. Didn't want this to slide by without letting you know GREAT JOB. Regards, Tony F. Elliott … [Read more...]
My first visit was worth the trip!
I visited your store for the first time on Monday. I drove 3 and1/2 hours from Cincinnati, and believe me, it was worth the trip. Brian took care of me. A very super nice young man. I have made several online purchases and I always wanted to visit the store. I was very impressed with the products that you have available. No doubt about it, I am going to be a regular … [Read more...]